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19 Dec

Why is Omnichannel is better than Multichannel for contact centers

  • By admin
  • In Blog, People
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The contact centre is a vital part of your service that often does not obtain the regard or acknowledgement it should have. While the majority are now fitting multichannel communication, it still includes its very own restrictions and problems. Omnichannel
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16 Dec

7 Possible Business Communication Trends for 2023

  • By admin
  • In Blog, People
  • 0 comment
Business Communication trends of 2023
If the past three years have instructed us anything, it’s that exactly how we interact is vital to organizational success. Our phones go to the facility of it all. From discussing a project with a colleague to closing a sale
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